Q: What is the standard Delivery Time?
We aim to deliver your order within 10-12 working days. Depending on the size and availability of the product. However, during SALE delivery time is up to 15 working days.

Q: What payment methods are accepted?
1.Cash on Delivery
2.online payment (Visa Debit/Credit, Master Debit/Credit)

Q: Is my payment secure?
Your payment information on our website is secured and kept confidential. Any third party does not have access to your information.

Q: Return/exchange policy?
We have a strict no return/no exchange policy as we take pre-orders. However, in case of any defect in your order, you can contact our customer care department by emailing us at shadesbyscube@gmail.com within 24 hours of delivery. Provide required information and proof of defect, we will get back to you as soon as possible and exchange your order.

Q: What are delivery charges?
Our delivery charges are Rs 200. We provide free shipping nationwide for orders worth Rs. 5000 and above.

Q: How to track my order?
On dispatch, you will be provided a Tracking ID for your order through SMS by the courier company.

Q: How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents try twice to deliver your parcel. Kindly make sure that the address, area code given while placing an order is accurate.

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